Expert Property Management Services

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Looking for the perfect rental? You’re in the right place. We’ll guide you through every step of the process—from searching for available homes to submitting your application. Be sure to review our leasing criteria before applying.

We offer convenient tools and services to enhance your experience as a resident. Use the Tenant Portal to pay rent, submit maintenance requests, and stay connected.

Before You Apply

Please review the following requirements before submitting your application. Application fees are non-refundable. If approved, you must sign a lease and pay the security deposit. The lease start date must be within two weeks of either the availability date or the approval date, whichever is later. If you choose not to move forward after approval, a $500 administrative fee will be deducted from any funds you’ve paid.

Arrows Property Management is an Equal Housing Opportunity provider, fully compliant with the Federal Fair Housing Act and all applicable state and local housing laws. We do not discriminate based on race, color, religion, sex, disability, familial status, national origin, or age.

Approval Criteria (All applicants 18+ must apply):

• Credit History

• Employment & Income Verification

• Rental or Mortgage History

• Criminal Background Check

• Terrorist Watchlist Screening

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Credit Requirements

Minimum credit score: 600+

Scores between 550–599 or no score available may still qualify with:

• Security deposit of 1.5× the monthly rent

• $300 non-refundable Risk Fee

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Employment & Income

Applicants must earn at least 2.5× the monthly rent. Proof of income may include:

• Pay stubs

• Tax returns

• Bank statements

• LES (for military)

• Employment offer letter

• CPA statement (for self-employed)

To combine income, one of the following must apply:

• Married or common-law married

• Joint bank account with 6 months of statements

• Joint tax returns for 2 years

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Rental History

A minimum of 2 years of positive rental or mortgage history is required. We will contact previous landlords for verification.

• Evictions within 2 years = automatic denial

• Broken leases = case-by-case review

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Criminal History

We do not rent to individuals:

• Convicted of aggravated crimes

• On any sex offender registry

• Listed in terrorist databases

Other cases may be considered individually.

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Pet Policy

• Up to 2 pets allowed per property

• Restrictions may apply depending on the property

• Aggressive breeds may be excluded — call (830) 217-9227 for details

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Tenant FAQ

What You’ll Need to Apply

Before we begin processing your application, please provide:

• Proof of income (choose one):

• 3 recent pay stubs

• Tax returns (self-employed)

• 3 months of bank statements

• LES (military)

• Offer letter

• Military orders (if applicable)

• Past landlord or mortgage info (last 2 years)

• Signed authorization form (we’ll send after application)

• Certified security deposit (money order or cashier’s check)